ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Well, if you wanna make quick money, work long hours and have a lack of ethically character then it would be a fine place to work. If your just looking for a place to get training, get some work under your belt then maybe it is fine as a step to get to something better.

Cons

Its a churn and burn culture, they don't have the market share they used to and continue to put so much pressure on employees to continue to increase their performance. In my opinion Management wants you to feel like you are failing so you push harder and harder. Also, if you set out the measurables required for the job and accounted time to them there is no way you could get it all done even working 50 hours a week (all while ignoring customers requests for help).

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ZoomInfo Response
9mo
We're sorry to hear about your experience. While I know our fast-paced environment isn't for everyone, the experience you're describing—particularly around ethics and unrealistic workload expectations—isn't reflective of how we operate or what we stand for as a company. I'm proud of our track record of promoting from within, investing in employee development, and maintaining strong market leadership while empowering our people. The majority of our team members find ways to succeed here while maintaining their integrity and work-life balance, and our leadership team actively listens to feedback to ensure we're creating an environment where people can do their best work. That said, we're always looking to improve, and we take your feedback about workload management seriously. We wish you well in finding a role that's a better fit for what you're looking for in your career. --James Roth, Chief Revenue Officer
2.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of bright, talented people who are great to work with and can help you grow professionally.

Cons

Work-life balance is virtually nonexistent, with an intense, always-on culture that makes it hard to disconnect. The company is extremely sales-driven, and the environment often feels more like a high-pressure frat house than a professional workplace. There’s a strong expectation to fully buy into the company’s way of doing things, and if you’re not drinking the Kool-Aid, you’ll quickly feel like an outsider. If you thrive in a competitive, high-energy sales culture, it might be a fit—but if you’re looking for balance and a more inclusive, diverse workplace, this may not be the best place for you. Tons of toxic high-performers also make collaboration a pain.

2.0
Feb 18, 2025

Political Chaos

Recommend
CEO approval
Business Outlook

Pros

You will get to work with talented peers.

Cons

You need to claim the latter otherwise you are easy disposable. If you can claim the latter you get additional commission paycheck illegal in the excel spreadsheet not it Xactly which is for everyone else but some special ppl get their commission in a special ways. Presidents club is a joke too. They can craft it based on favoritism. There are world class seasoned people who has been working since 10 years at the company they also don’t understand the criteria. It is getting worse year by year. A lot to say but we know it doesn’t get fixed. Run as far as you can.

Viewing 250 - 252 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.