ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 29, 2023

A total disaster!

Recommend
CEO approval
Business Outlook

Pros

Working remotely for a bit

Cons

Employees only put up with the place for a paycheck, brutal work environment so bad that the company pays "secret shoppers" to pretend to be customers to see how much employees can't stand them. And then fire them!

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ZoomInfo Response
3y
Thank you for your feedback. We're sorry to hear your experience at ZoomInfo was anything less than excellent. We would be interested in gathering more details from you, should you wish to share them. Feel free to contact us at HRfeedback@zoominfo.com.
1.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Working here will look good on your resume. Unlimited PTO for certain departments.

Cons

Listen to the "negative" reviews here folks. Do not trust management. It's a white man bro culture where managers and executives will hire their buddies (even though they are a terrible fit with no experience) and not listen when there are legitmate complaints filed against them. Also, you should be concerned about being laid-off. Employees were promised that there will be no lay-offs and then a couple of months later...hundreds of employees were laid off. Oh yeah, but don't mention it though because they will hold your pathetic two-week severance and then sue you. You work like a dog, you will be lied to, not taken seriously, disrespected, and then out of a job. Save your time. Work somewhere else where employees are actually respected and treated like humans.

2.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

stock options are a plus, take forever to vest

Cons

way too many AEs and SDRs, barely any demos, losing to apollo and lusha constantly, data isn't as great as it use to be. Directors are on a power trip, when they have been off the sales floor so long, they've forgotten what it's like to sell. No work life balance, does not exist, need to take demos all hours of the night to survive.

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ZoomInfo Response
4y
Hello and thank you for taking a moment to leave feedback on your experience working at ZoomInfo. I’m sorry to hear that you left with a bad impression. My goal is to make sure we have enough Account Executives to both keep up with our ever-growing business and make sure our customers receive fast, top-tier attention. As an efficient, data-driven business, we wouldn’t hire more SDRs/AEs than our lead volume and capacity would dictate. This can be a delicate balance, but I like to think we get it right most of the time. I was surprised to hear your feedback on our Directors being out of touch when many (nearly all) of our Directors were sitting in an Account Executive or Account Manager chair only a few years ago. This is something we pride ourselves on – identifying strong leaders and promoting from within, often at much faster rates than the industry benchmark. I’m disappointed that ZoomInfo wasn’t your perfect career move, but I wish you all the best in future endeavors. – Steven Bryerton, ZoomInfo Senior Vice President of Sales
Viewing 235 - 237 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.