Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 225 reviews)); "Culture is great and they promote from within." ((in 173 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 117 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 93 reviews)); "Good pay and my life changed a lot after joining here." ((in 91 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 69 reviews)); "goalposts change every month, layoffs, bad product support, bad brand name." ((in 41 reviews)); "Unlimited PTO! unless its end of month, end of quarter, end of year." ((in 19 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 11 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

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ZoomInfo

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)

Henry Schuck

78% approve of CEO

65% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 15, 2025

AE Role

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great team, good training, well known company

Cons

Internal systems disorganized, can be hard to get legit meetings but the grind pays off if you are willing to hustle

ZoomInfo Response

9mo

We're glad you're experiencing the quality of our team and the investment we make in setting AEs up for success from day one. Regarding internal systems organization, we are actively tackling this. We recently launched a conversational AI app built to increase productivity for our employees. It can engage in lengthy conversations and assist with various tasks like summarization, writing, coding, file analysis, web search, data lookups, analytics and much more. It's been a game-changer for streamlining processes and getting people the answers they need fast. We're always looking for ways to better support our AEs and broader sales team. Feedback like yours helps us prioritize where to focus our efforts. --James Roth, Chief Revenue Officer

3.0

Sep 13, 2025

larg corp

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good hard working employees, nice offices

Cons

upper management disconnected from actual work done or that needs to be done

3.0

Sep 10, 2025

Pay is pretty good

Account executive

Recommend

CEO approval

Business Outlook

Pros

Higher pay for this role indeed.

Cons

It is not easy to get the commission.

Viewing 217 - 219 of 2,189 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Inbound

Sales Development Representative, New Business Inbound

Sales Development Representative II

Sales Development Representative, New Business Inbound

Customer Solutions Analyst II