ZoomInfo reviews

3.8

74% would recommend to a friend

(2,173 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 12, 2011

Can't get out of its way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people doing the work are great. Agile.

Cons

Shifting priorities, goals too large, management behind closed doors, never feels stable.

4.0
Oct 26, 2010
Recommend
CEO approval
Business Outlook

Pros

A bunch of really smart people trying to solve some really hard problems. Not only smart, but pretty damn nice, too. I left in January, and there are still people from there I spend time with, and expect I will for the rest of my life. It was a really, really nice bunch of people. The work there _is_ challenging: they're trying to measure what is essentially infinite space, and make sense of those measurements. That's hard to do. There was always opportunity to learn more, if you wanted to - my boss gave me lots of rope (granted, I likely hung myself a few times, but overall I was able to build ladders with it and climb pretty high in some new skill sets). I left there with a ton of industry contacts, expanded skills, and a pretty deep insight into how a company functions. That's not a shabby take-away, and more than you get at a lot of other companies.

Cons

So. Nothing's perfect - I get that. Not sure if someone else here wrote it, or I heard it somewhere else, but it probably is true that a brilliant, but heavily focused on tech, founder/ CEO let himself fall too in love with his solution and not with the problem he was trying to solve. It's a classic trap - personally, I think Yonatan Stearn has a good heart, and cares about his people. I saw that in the way he treated me. I do think he had a hard time managing remotely from Tel Aviv when the rest of the company was in Waltham - it's just awkward to try and do that, although I do respect him wanting to raise his family in his home country. Markets. I wondered why we pursued some markets, abandoned others, then tried to recoup, etc etc. I think this came more from the problem of having too many options with what to do with the data - we never felt incredibly, deeply focused on one bright goal. But, I'm not a business visionary, so take that with a huge, heaping, maybe even pile of salt.

2.0
Aug 14, 2010

On life support...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, friendly people, pleasant work environment. Some talented people that serve as excellent mentors for some of the junior folks.

Cons

Low morale, especially on certain teams. No clear vision of the road ahead. Very little focus on the people over the process. Some department's personnel seen as 'cogs' in the machinery, not as individual people with actual concerns, goals, and ideas. Company is constantly losing talented people, then replacing them with junior folks with far less experience. They don't seem to care why so many are leaving left and right....Next year or two will be critical for the long term survival of the business. Marketplace is flooded with competitors, information Zoom provides is readily available elsewhere. Company has been around for over 10 years and faces the prospect of becoming less and less relevant. Other reviews here place too much blame on certain people. The scope of the product is so narrow that it's unfair to simply blame upper management for all the problems.

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Glassdoor has 2,221 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.