ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Oct 30, 2019

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Nice facilities Free peloton bikes, workout classes Unlimited PTO (for now) Useful product for what it is Henry Schuck (CEO) seems like a good guy who is trying his best to launch a good product after merging Some great sales people

Cons

Commute is horrible. Gossipy, cliquey environment.. overall horrible culture. The lack of professionalism in upper management is astounding. HR has ignored requests for information more times that I can count, and unless your boss has decided to like you, forget trying to have a relationship with them. No one seems to know what is going on.

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ZoomInfo Response
6y
Thank you for your feedback, we are always looking for ways we can improve. We will continue to strive towards doing our best to provide an exceptional employee experience and we thank you for the time you spent with us.
1.0
Jun 26, 2017

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO and the benefits package is good

Cons

The management here is horrendous and they have a hard time finding managers that have actual experience. The managers do not care about their employees and only see dollar signs for themselves.

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ZoomInfo Response
8y
We care greatly about our employees and are saddened to hear this, as we are committed to creating a comfortable environment for everyone at ZoomInfo. However, if you are having issues with your manager, we encourage that you address this with HR.
2.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The CEO has genuine vision and is compelling in small settings. Some very talented and committed people across the org.

Cons

The culture has serious structural problems. Layoffs are reframed as reorgs with little transparency — you find out through rumors or after the fact. Strategy shifts constantly; product direction changes monthly, making it hard to build anything durable or advance your career in a meaningful direction. Career growth is real only if you’re in a high-visibility area and willing to self-promote aggressively. Doing good work quietly doesn’t move the needle. Credit-taking and territorial behavior are rewarded over collaboration. Leadership tone is a problem. The CEO has publicly berated employees during all-hands meetings, which creates a culture of fear that trickles down. People learn to stay quiet rather than raise real issues.

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ZoomInfo Response
2mo
We are sorry to hear your experience did not reflect the environment we aim to build. We take concerns about transparency, collaboration, and communication seriously. While we cannot address individual situations here, we value candid input that helps us strengthen our culture. We appreciate the time you took to share your perspective. – Chad Herring, ZoomInfo CHRO
Viewing 187 - 189 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.