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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,204 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jun 10, 2021

      Awesome

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is amazing and works great

      Cons

      absolutely nothing wrong here at all

      1.0
      Jun 9, 2021

      Run.

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They teach you how to be a great salesman at the top of your experience. Training was on point even during the pandemic. There are many brilliant, helpful, and friendly people who work there. Expectations are made clear.

      Cons

      -Middle and senior management are nothing but bullies. -Daily verbal and emotional abuse-seriously taxing on mental health. -The obsession with winning and success prevents them from handling failure well. -Grind. Goodbye weekends! Work/life balance is a foreign concept. -Diversity- It's the PNW, so unfortunately this is common, but there are very few efforts made by HR or the company at large to engage with black / brown / trans communities. -Punitive environment, not supportive. -Bro culture 100% -TURN OVER-- so many of my previous colleagues there have either been abruptly laid off, fired, or quit.

      avatar
      ZoomInfo Response
      5y
      Thank you for your feedback. We place a huge amount of emphasis on training in sales and throughout our organization. It’s critically important that, as the base of our sales organization, these individuals receive the gold standard in training. We’re pleased to hear you benefited from the experience, as well as the help and support of your colleagues. It is incumbent upon each ZoomInfo employee to embrace One Team One Dream, which means everyone is willing to lend a helping hand and push each other to Define New Possibles. We are working very hard to increase the diversity of our talent, and have made outreach to HBCUs a top recruiting priority over the past year. We also have a very active network of Employee Resource Groups that supports our Diversity and Inclusion initiatives. And it’s growing – last month we introduced a new ERG supporting Asian American & Pacific Islanders and this month we launched a new ERG to support overall wellness with an emphasis on mental health. We have several more events lined up for this month including an educational Juneteenth presentation and two separate Pride celebrations. Regarding turnover, we are pleased to report that our turnover is lower than the industry average. Thank you again for your perspectives, and we wish you luck in your next career move. - The ZoomInfo Employee Experience Team
      1.0
      Jun 6, 2021

      Terrible Management!!!!! Being Micromanaged!!!

      Corporate research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing!!!! All negative experience! Being micromanaged, being treated like a kid NOT as a ADULT!

      Cons

      Managers are mostly new to their position ( as I was told by HR). Upper Management pretends they care for employees, but they don’t. Managers here treat you as a kid NOT AS AN ADULT! Being micromanaged every day especially when you are working remotely. The people that train new hires are rude, they expect you to learn all these things right away. They do not teach you, they want you to know the answer. If you ask them, they will say that - they will not give you the answer! Really??????? When you need guidance because you are in training. A lot to say about this company..... But, I guess, that's why they always hire people because employees are not happy on how they are treated. Being micromanaged sucks!!!!!! Hire Competent managers and trainers!!!!!!!!!

      avatar
      ZoomInfo Response
      5y
      Thank you for taking the time to leave feedback. We’re sorry to hear that you did not have a positive experience at ZoomInfo. Regarding your feedback on management, it is unfortunate that you had such a negative experience. It is not characteristic of our hiring process, as we seek out high caliber management. With that being said, we do believe in continuous growth and improvement and launched a robust training program for managers to ensure our teams are growing and happy. Thank you again for your candor and we wish you success in your next career move. - The ZoomInfo Employee Experience Team
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      ReviewsZoomInfo reviews

      Glassdoor has 2,252 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.