ZoomInfo reviews

3.8

73% would recommend to a friend

(2,212 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great product, easy to sell. Training and expectations clearly defined. Pay is comparable to other tech organizations.

Cons

Culture could use some work. The benefits are not great. Unlimited PTO, but the expectation is to always be on. Very little work life balance.

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ZoomInfo Response
4y
Thank you for taking the time to share your feedback on the employee experience at ZoomInfo. We pride ourselves in providing a complete go-to-market product that empowers businesses to reach their ideal customer. We’re pleased to hear you like our product as we work very hard to ensure it meets the needs of our customers. We offer a comprehensive total rewards package including competitive base pay and bonus, 401k match, unlimited PTO program, and a benefits package that includes medical, dental, and vision. In terms of work style and culture, we encourage colleagues to be their own advocates of work/ life balance to ensure they are getting the time that they need. We offer unlimited PTO which colleagues can use at their own discretion to ensure they have time to unplug, rest, and recharge. We understand that our colleagues carry large workloads and are proactively hiring additional team members to help lighten the load. If you have any additional comments or questions, please contact hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team
1.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

At Zoominfo the pay is fairly good, especially when enriched with equity. Some of the workers (it's a fairly heterogeneous mix) are quite intelligent and fun to engage with.

Cons

The company is on a wild acquisition spree, and what it seems to do when it buys a company is create a department around it. In the case of the one I'm in, the teams are highly disorganized, seem to spend over half the time on bug fixes, and there's vast disarray in back-end systems (scatter in terms of tech stack because of lack of cohesion in skillsets, very poor quality legacy and new code, data problems left and right, etc.). There can also be political pushback against fixing the issues that already exist. As an overall company, it's also quite disorganized and with apparent intention to keep it that way, as they gobble up smaller companies at a fast pace.

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ZoomInfo Response
4y
Thank you for sharing your feedback on what it’s like to work at ZoomInfo. We pride ourselves on creating a diverse, inclusive, and equitable workplace for all colleagues. We’ve worked to increase the diversity of our employee population, and have also set diversity goals for our leadership to ensure our efforts continue to develop. We also have a comprehensive Compensation Equity program which ensures we are compensating our colleagues fairly across the board. ZoomInfo is certainly expanding. We have had two acquisitions so far this year, which have presented growing pains along the way. However, we are working hard to systemize and create processes across the company to help our colleagues stay organized and empowered to do their jobs. We are focused on building a complete go-to-market strategy for our customers, and tackling the challenges that present along the way through ingenuity, creativity, and hiring the best and brightest talent available in the market. We are taking your advice into consideration and thank you for your transparency. If you have any additional comments or questions, please contact hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team
4.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Autonomy and healthy expectations for rising to design challenges. This is a well-organized company and there is a lot of opportunities to suggest new ideas and collaborate across teams.

Cons

Things move really fast and sometimes things fall through the cracks. May not be as high paying as other public companies for design roles, especially with respect to bonuses and stock component of compensation.

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ZoomInfo Response
4y
We appreciate your taking the time to leave feedback around your employee experience at ZoomInfo. We pride ourselves in our ability to seek and retain top talent at every level of the organization. With this in mind, we encourage our employees to be creative and innovate when finding solutions to problems that arise. With respect to pay, bonus, and stock, we offer a comprehensive total rewards package including competitive base pay and bonus, 401k match, equity, unlimited PTO program, and great health benefit options including health, dental, and vision. If you have any other suggestions or comments, please direct them to hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team
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Glassdoor has 2,260 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.