Feb 17, 2026
ZoomInfo reviews
74% would recommend to a friend
Henry Schuck
79% approve of CEO
67% positive business outlook
ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).
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Reviews by job title
2K reviews
Feb 11, 2026
ZoomInfo Response
3moThank you for taking the time to share such detailed feedback. I'm sorry to hear your experience as an SDR with us has been less than perfect. My goal is for all our SDRs to feel supported while building a long-term career in Sales. Our SDR leadership prioritizes clear coaching, fair opportunities to improve, and transparent incentives. Our turnover levels are actually quite normal for SaaS, but we're exceptionally proud of our number of promotions – over 600 in the Sales organization alone in 2025.
Regarding your comments about going upmarket, this is a company-wide strategic shift that all employees from Sales to Marketing, Product, Finance, HR, etc. are all pulling together on.
Your input will be shared with our HR and SDR leadership teams. If you have more concerns, my door is open to you. Thanks again for taking the time to leave feedback.
– Sean Dwyer, ZoomInfo VP of Sales Development
Feb 7, 2026
ZoomInfo Response
3moThank you for sharing your experience and for being part of ZoomInfo for more than three years. We are glad to hear you highlight our collaborative culture, strong product, and leadership. We work hard to create an environment where people can bet on themselves, grow quickly, and win together with their teams and customers. Your feedback reinforces what we are striving to build every day.
– Whitney Littman, VP of Customer Success
