ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary & Benefits were good

Cons

There was very little support. Every once in a while, my manager would check in, and even when I expressed confusion or a need for help, I wasn't given much guidance other than "you can ask me questions whenever." I struggled to find dial lists and was eventually informed that there was a way to create custom call lists with manager support. I was surprised this was never offered to me during the numerous conversations where I had asked for guidance with this. I would often ask peers where they were getting their call lists (not to use, but as a reference point), but with the competitive nature, I was often just straight-up ignored. I understand that in sales there is often a dog-eat-dog nature with the work, but even socially I found people were very standoffish and unwilling to offer support. I am a very extroverted and friendly person by nature, and I spent each day eating lunch by myself with my headphones in because of how awkward the environment was. I felt more comfortable in one week at my new organization than I did in 6 months at ZI.

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ZoomInfo Response
9mo
Thank you for sharing your experience and being direct about the support gaps you encountered. We'll keep these in mind as we improve our training and manager coaching processes. Your feedback about the social dynamics and competitive culture is valuable as we work to ensure our fast-paced environment doesn't come at the expense of collaboration and support. We're using insights like yours to strengthen our onboarding processes and create better support structures for new team members. Our SDR Academy is a big reason people join our sales team, and we're constantly evolving it to meet the needs of our team and our customers. We're glad you found a role that's a better fit for you, and we appreciate you taking the time to provide this constructive feedback. --Andrew Riesenfeld, Chief Operations Officer
2.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

decent pay and very good training to help you be successful

Cons

Absolutely no work life balance, expect to work long hours and come in early and leave late every day.

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ZoomInfo Response
10mo
Thank you for sharing your experience and recognizing our commitment to comprehensive training and competitive compensation. We appreciate your feedback about work-life balance as well. It's something we take seriously. We believe high performance shouldn't come at the expense of flexibility. We've invested in hybrid work options across our global offices and provide the tools and autonomy our teams need to deliver impact efficiently. We're also continuously evolving our approach to ensure our fast-paced, results-driven culture is sustainable for everyone. Part of this is our investment in enabling and building up our SDRs to help make their days more productive so they can have work/life balance. We wish we'd had the chance to figure out how we could better support you and encourage employees to have frank conversations with their manager, HR business partner, or senior leadership directly. --Drew Baillon, Director of Sales Development
2.0
Jul 16, 2025

Tough culture

Recommend
CEO approval
Business Outlook

Pros

They have a product that people need, New CRO bringing in good changes.

Cons

Sales culture is unethical. Discount sales strategy so you feel like a used car salesman.

Viewing 394 - 396 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.