ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 13, 2026

I wouldn't waste my time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Snack in the office. Hybrid work, and can ask to work for more days.

Cons

Bad CEO Constant layoffs. Removed bonuses Working hours 8-5pm Constant change.

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ZoomInfo Response
1mo
Thank you for sharing your feedback. We're sorry to hear your experience did not meet expectations. I would challenge some of your assertions, however. We did not remove bonuses, but adjusted programs for certain employee levels to make total compensation more predictable. An 8 to 5 schedule with a lunch hour is a standard workday at most companies. And while we understand that change can feel disruptive, describing layoffs as constant is not accurate. We’ve had two RIFs in the past two years, both smaller than many across the tech industry. We’re proud of how we’ve navigated change and will continue adapting as part of ZoomInfo’s culture. – Chad Herring, ZoomInfo CHRO
1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing Zero Nothing Zero Nothing

Cons

Boiler room culture: All they care about is dial numbers. Not the quality of the calls. I've seen it first hand. Base pay/comp is terrible. I hit quota while I was here, but had to get a 2nd job nights to help pay my bills. ZERO work life balance. (They will deny this statement). Not one of the group I came in with is still there. We were all smart to leave, & are much better off.

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ZoomInfo Response
1mo
We appreciate you sharing your perspective and are sorry your experience did not meet expectations. The SDR role does have defined working hours, with some overtime opportunities depending on business needs. It is also designed to be a strong foundation for building a sales career, and while call activity is an important part of the role, we also invest in coaching, mentorship, and development opportunities across multiple business disciplines. Our compensation is designed to be competitive within the industry, with opportunities to earn above base pay. We’re grateful for your time here and for your feedback. We take concerns about compensation, management support, and work-life balance seriously, and feedback like yours helps inform where we need to improve. – Sean Dwyer, ZoomInfo VP of Sales Development
2.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

decent pay, smart people, remote (kinda)

Cons

suck up or get out, management does not care about you

Viewing 388 - 390 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.