Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      74% would recommend to a friend

      (2,174 total reviews)
      avatar

      Henry Schuck

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Apr 30, 2026

      Stay away!

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing Zero Nothing Zero Nothing

      Cons

      Boiler room culture: All they care about is dial numbers. Not the quality of the calls. I've seen it first hand. Base pay/comp is terrible. I hit quota while I was here, but had to get a 2nd job nights to help pay my bills. ZERO work life balance. (They will deny this statement). Not one of the group I came in with is still there. We were all smart to leave, & are much better off.

      avatar
      ZoomInfo Response
      2w
      We appreciate you sharing your perspective and are sorry your experience did not meet expectations. The SDR role does have defined working hours, with some overtime opportunities depending on business needs. It is also designed to be a strong foundation for building a sales career, and while call activity is an important part of the role, we also invest in coaching, mentorship, and development opportunities across multiple business disciplines. Our compensation is designed to be competitive within the industry, with opportunities to earn above base pay. We’re grateful for your time here and for your feedback. We take concerns about compensation, management support, and work-life balance seriously, and feedback like yours helps inform where we need to improve. – Sean Dwyer, ZoomInfo VP of Sales Development
      1.0
      Apr 27, 2026

      Toxic culture driven by mismanagement and politics

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still some truly good people left.

      Cons

      Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

      avatar
      ZoomInfo Response
      2w
      We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO
      Viewing 37 - 39 of 2,174 Reviews
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ReviewsZoomInfo reviews

      Glassdoor has 2,222 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.