ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 3, 2025

Unstable, unclear vision

Recommend
CEO approval
Business Outlook

Pros

Some brand recognition, tech pay, and pockets of good people, workers.

Cons

Unfortunately, the negatives outweigh the positives: Excessive Layoffs & Instability: Endured 7 rounds of reorgs/layoffs before being impacted. Constant churn eroded trust and morale. Slow, Top-Down Leadership: Decisions are centralized, collaboration is lacking, and innovation lags behind competitors (especially in sales tech). Output quality suffers as a result. Weak Product Design Autonomy: No independent design leadership—org structure stifles creativity and slows iteration. Eroded Culture: Once-strong team culture declined after layoffs removed key cultural influencers, leadership seriously lacking in this dept. Geographic Challenges: Design team is split 38% US / 60% Israel / 2% India (previously more Israel-based), creating collaboration hurdles. Poor Stock Performance: Share price reflects broader struggles with execution and market competition.

2.0
Jun 25, 2025

No Job security

Recommend
CEO approval
Business Outlook

Pros

Work culture and flexible timing and hybrid

Cons

No Job security and no hikes or promotions

3.0
Dec 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Strong product-market fit. Good pay for closing roles. Lots of large, well-known tools in tech stack.

Cons

C-Suite is stuck in 2020 when ZoomInfo had 0 legitimate competitors, sales targets still reflect that time and are extremely high for today's landscape in this vertical. No quota relief for time off and you are measured month-to-month. OT is basically mandatory to hit quota.

Viewing 346 - 348 of 2,190 Reviews

Glassdoor has 2,238 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.