ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Oct 7, 2015

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Caliber of staff, caliber of leadership, the rare environment where the sales team buys into putting the team above themselves and helping everyone continuously improve. DiscoverOrg not only understands how to drive revenue for their customers, but also for themselves. The sales and marketing machine is fantastic. DiscoverOrg truly does care about its employees and in return their employees are dedicated to DiscoverOrg's success. The culture is A+.

Cons

Rarely work from home, lots of small tasks required for day-to-day activities. Think TPS reports from Office space. No real complaints, processes and tasks are a good thing - they can just be time consuming.

2.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

challenging technical projects, lots of very talented people constantly exchanging ideas. Never ever boring, things are constantly changing and it's been a great place to exercise change management techniques. The current SEO is uber positive and loves promoting internal successes.

Cons

upper management resistance to moving exceptional people to new open positions, no career growth or support at all. Piling projects on top of projects, most individual contributors struggle to maintain focus between shifting priorities daily. no project planning is allowed, everything is dictated from above between meetings, leaving teams struggling to apply agile methods to a hopeless situation. everyone works tons of hours and upper mgmt has taken away abilities to flex hours around family, working from home, taking classes or training. Individual Managers have no power to influence, no ability to schedule or commit or not, only able to raise red flags and do the best with no support. Very sad. Such great potential to be a great place to work.

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Trauma bonding with your peers. Made some actual lifelong friends while commiserating over how we were treated while working here. Your colleagues will be your one and only life raft and somehow ZoomInfo continues to land incredibly smart, resilient people with a good sense of humor (unless they are director+).

Cons

Senior leadership across organizations has absolutely no vision, emotional intelligence, or basic humanity. Instead of developing a marketing strategy for the second half of the year, leadership sent out a Google form to the entire org that essentially said “we don’t know, what do you think we should do?” This place has zero intellectual safety. They want employees in a constant state of fear so you have no time or energy to think about anything except working harder to keep your job. And thats exactly what you should do if you care about not being exited without warning.

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ZoomInfo Response
1mo
I truly regret that your ZoomInfo experience felt this way. The recent restructuring in sales and marketing has been tough for many, and those decisions were exceedingly difficult, not made lightly, and by no means a reflection of the talent of the people impacted. We care deeply about fostering strong teams, thoughtful communication, and a respectful workplace. We appreciate your recognition of the talented colleagues you worked alongside and your willingness to share candid feedback. Thank you for everything you have done for ZoomInfo and best of luck in your next chapter. – Dennis Sevilla, ZoomInfo CMO
Viewing 340 - 342 of 2,190 Reviews

Glassdoor has 2,238 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.