Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jan 7, 2018

Decent job

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, decent pay, friendly staff, networking here is great with employees and customers. Good first step into the retail life

Cons

Overworked for amount of pay, slave job, messy/petty/unorganized management. Management and rude customers probably the only two that kills the job.

3.0
Jan 6, 2018
Recommend
CEO approval
Business Outlook

Pros

- Somewhat friendly staff - Excellent apparel collection, always changing and I never had a dull moment to assist customers style to their preference. - Phenomenal visual store presentation. Zara is no place for slackers. You gotta put your sales face on and be confident with your decisions working here. Work with urgency and you'll be fine!

Cons

- Hardly no directions or initiative to teach new candidates the ZARA ways of establishment. Everyone thinks their the boss and try to push you around in each department. I had to shut down the aggressive behavior tones day after day while I had to work with some of the employees. Probably the holiday stress got to their nerves so I let it be water under the bridge.

3.0
Dec 27, 2017

It is an ok job.

Recommend
CEO approval
Business Outlook

Pros

The pay for a retail job was really god, You got a bonus every year on top of a raise in pay. Opportunity to move up is there if you really want to and if you work hard enough. The discount is 25% and can be used online and in store. Breaks are considerate and fair. Pretty much it.

Cons

The customers are rude and inconsiderate!!! You fold a table and in 5 mins the table is a mess again. The managers micro manage with everything in them. If your store closes at 9pm don’t expect to leave until 11pm or 12am.

Viewing 196 - 198 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.