Zara reviews

3.3

51% would recommend to a friend

(9,538 total reviews)
avatar

Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 15, 2022

Busy

Recommend
CEO approval
Business Outlook

Pros

I love clothes so the employee discount was the only plus

Cons

Customers are some of the meanest people you will ever meet. We are always understaffed and overworked

1.0
Oct 14, 2021

Bad experience

Recommend
CEO approval
Business Outlook

Pros

The best thing of working in Zara are definitely the colleagues.

Cons

Very stressful environment, the management is very bad. They do not know how organise the team and this affect also to the customers as most of the times the complaints i had to deal with were because of the management. Also most of the customers think they are shopping in a luxury brand and they want a special customer service which we cannot do it as we have a lot of customers all the time.

1.0
Oct 12, 2021

bad

Recommend
CEO approval
Business Outlook

Pros

nothing good to say it is a nightmare

Cons

long hours and very stressful.

Viewing 151 - 153 of 9,538 Reviews

Glassdoor has 15,276 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.