Zara reviews

3.3

51% would recommend to a friend

(9,538 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 30, 2022

Best Advice - Don't.

Recommend
CEO approval
Business Outlook

Pros

- You get to meet new people and make new friends -First dibs on good items (new season/sale) especially if you're there full-time, you get to see everything. -Discounts (?) on top of sale items -Good look on the CV as it's an international brand - you can raise chances of getting better opportunities in other places or even get into ZARA in another country (heard it's just bad in NZ but everywhere else is fine - so you take your pick) -Good diversity in staff coming from different backgrounds - culturally, and professionally.

Cons

- VERY low pay considering the amount of physical and mental stress. - Extremely appalling management in the NZ team. - You only get 25% discount after 3 months of working there. And you have to wait another 6 months to get "Christmas Benefits" -during the Christmas period. (though I know some people who didn't receive this even if they've been there for over 6 months. - Health and safety issues especially in the stockroom - Management is very unorganized and only tries to look pretty in front of HR or head of AUS and NZ. - Lack of growth in NZ (for now) as there's only one store- but still I think the top managers (SM, ASM, OPM) choose and pick favorites for those who they want to move up. - Lack of respect and gratitude towards staff members - Many more CONS than pros

1.0
May 16, 2022

You guys are actually awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None at all, absolutely none. Maybe, the coworkers but that’s all.

Cons

Management is poor, and unprofessional. I was forced to wait on taking a break because schedules were always incomplete. I was penalized and scolded going home and taking time off after being severely ill. You are treated like a number not and employee. Being severely understaffed doesn’t help either. Once again was penalized for calling out even though I had proper documentation and according to the handbook. Part-Time Positions aren’t really part time but actually are what would be considered full time for most other retails jobs. Overall, not a great experience.

1.0
May 15, 2022

terrible

Recommend
CEO approval
Business Outlook

Pros

there are no pros to working here

Cons

the management are racist and biased and only play favourites

Viewing 148 - 150 of 9,538 Reviews

Glassdoor has 15,276 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.