Zara reviews

3.3

51% would recommend to a friend

(9,537 total reviews)
avatar

Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jan 11, 2024

Alright

Recommend
CEO approval
Business Outlook

Pros

As with most jobs the best things at zara are the people you work with. For a retail job you get paid fairly well!

Cons

Honestly? At times borderline slave labour. Everything is worked out by a productivity calculation that zara works by, that is never accurate and doesn't account for the many problems that can occur during your day. So you're always being reprimanded for "not making productivity". If you work at the fort location on a 40hrs contract you basically have no work life balance. Upper management have absolutely no understanding of how a typical day goes inside the stores.

2.0
Jan 1, 2024
Recommend
CEO approval
Business Outlook

Pros

I made a lot of great connections and had fun with after-work dinners and getting to know my coworkers. Many of us were college students and also passionate about fashion. Two of my managers were literally so amazing and I adore them so much.

Cons

Near the end of my time, a new employee came to work at our store. He would often look at me but I didn't mind because I assumed that he was just trying to introduce himself. When I did introduce myself, he suggestively stroked my wrist and told me it was a pleasure to meet me. He would keep looking at me during that day and try to strike up conversations with me. That was extremely disturbing and I felt super uncomfortable after that. I was trying to talk to my manager and she dismissed my experience by saying he was just trying to be nice. I tried to get into contact with HR but I got frustrated and quit. I felt that I shouldn't have to try to defend my experience and it was tiring to tell the same story 4 times, to my manager, HR and my other managers.

1.0
Nov 26, 2023
Recommend
CEO approval
Business Outlook

Pros

- Fixed rota - Holidays - Employee discount

Cons

Poor management and really toxic environment.

Viewing 130 - 132 of 9,537 Reviews

Glassdoor has 15,274 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.