Zara reviews

3.3

51% would recommend to a friend

(9,537 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 11, 2024

Decent Student Job

Recommend
CEO approval
Business Outlook

Pros

The employee discount was decent for someone working there.

Cons

The workload can be quite intensive for a retail environment.

4.0
Feb 9, 2024

Mostly positive experience

Recommend
CEO approval
Business Outlook

Pros

Well paid Commission paid Bonus earned Promotions internally

Cons

Very early delivery shifts Rota can change at short notice Lack of training and development unless you are one of the chosen ones

4.0
Jan 17, 2024

An interesting job

Recommend
CEO approval
Business Outlook

Pros

Learnt better leadership skills and how to problem solve when things came up. Staff discounts were always a bonus and I worked with some nice people. I made the job my own and learnt a lot about what I was capable of.

Cons

Found that managers and higher ups both in store and those you liaise with via phone/email definitely place a lot on your plate and have an expectation of “just get it done” even if you’ve tried everything you can. A lot of responsibility for not very high pay. Was taking work home with me and on days off would still be sending emails, messaging staff to help them, getting sent messages even late at night regarding work. I take full responsibility that I should’ve set a proper boundary but it seemed to be the way things were done. But hey some people live and breathe Zara. Definitely need more staff on rather than bare minimum to help keeps things moving at a steady pace.

Viewing 127 - 129 of 9,537 Reviews

Glassdoor has 15,274 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.