Zara reviews

3.3

52% would recommend to a friend

(9,519 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Apr 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy going environment, but still requires you to be professional. It can be tiring, but you can't expect any work to be so easy. And the pay is pretty good for sales associate.

Cons

There is not much downside. I think it will depend on your co-workers. Working at women's department might be more difficult, than doing so at men's.

2.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Some of the clothes are trendy and cute. Decent salary for a retail job plus commission if you stay long enough. Can meet some nice fellow associates.

Cons

The management can be rude and doesn't respect the employees. They try to squeeze every ounce out of you and are never appreciative that you are running around constantly. Some of the managers are rude and inconsiderate and don't even offer a greeting. The environment is fast paced, you're working under bright hot lights, and no ventilation. I've lost track of the times that I've felt like I was going to faint. You are busy at all times, but the management will still criticize you, wanting you to do things "better" and it does seem like they want to put you down. Even if you're trying to do an excellent job, there's too much commotion, too many things to do at once. They want you to replenish the floor, help customers, check in the back, answer the phone, keep everything tidy, look out for shoplifters. It's physically impossible to do ALL things at once. They should either hire people to do a set of specific tasks instead of one person does all. My manager is actually decent and can be sweet, but since he's pressed to do so many things he has to over work everyone too. Also the other sales associates can be catty, and high school like.

3.0
Apr 9, 2012

So so

Recommend
CEO approval
Business Outlook

Pros

Permit lots of time off if needed and are very flexible with scheduling. Great amount of time given for breaks. make commission as a whole store not as individual so you can make extra money without trying but not even close to making what you would at a full on commission store.

Cons

Feels like it could be a long time before being promoted and promotions aren't drastic. It is a very little step up at a time with almost no pay raise but more hours. Can not be promoted without open availability, so you can not have 2 jobs TERRIBLE UNIFORMS

Viewing 9481 - 9483 of 9,519 Reviews

Glassdoor has 15,241 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.