Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Oct 3, 2012

it thickened my skin

Recommend
CEO approval
Business Outlook

Pros

As a manager you are involved in product ordering and receive a clothing allowance.

Cons

Positive feedback is rarely given, its a very negative environment to work in. Rarely is enough payroll budgeted to stores so the staff always felt like they were being stretched very thin and customers were always angry that there weren't enough people to help them.

1.0
Oct 2, 2012
Recommend
CEO approval
Business Outlook

Pros

I do not have anything positive to say about ZARA.

Cons

CONS: Lets start with Management. First and foremost, the management at the store i worked at were HORRIBLE. We went through 4 store managers in about 5 months. They mistreat you by talking down to you and ignoring you unless you are a product leader. The employees in these stores are treated like cattle since there are usually A LOT of employees. There is no room for growth like they promise you in the interview. You dont even have a chance in this company if you are not hispanic or speak spanish. The customer service in this store is extremely lacking. That is by employees AND especially cashiers and managers (who are usually VERY RUDE to customers who are making returns) As a former employee (full time and for a year) I would NEVER recommend anyone for this job. The girls are catty and competitive and cliqy. The managers choose favorites and speak to each other in spanish infront of you and customers (unproffesional) Ive been snapped at, yelled at, threatened and have had many sleepless nights due to the stress I and many other former employees have had to deal with. I even wrote a letter to HUMAN RESOURCES and never heard back from them. The managers act VERY differently when corporate is not around. There are a lot of fake women running this store, very corrupt.

1.0
Sep 14, 2012

sales

Recommend
CEO approval
Business Outlook

Pros

flexible for students never boring love the music

Cons

15% employee discount want you to do more work for same pay.

Viewing 9427 - 9429 of 9,531 Reviews

Glassdoor has 15,265 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.