Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 15, 2012

A waste of 5 years of dedication

Recommend
CEO approval
Business Outlook

Pros

It is a prestigious retailer to work for. The amount of work is so much that will gain relevant experience that will be very useful in other large retailers, or even other fields. You do not need a degree to get promoted to management.

Cons

The lack of structure in this company is unbelievable! They have a general understanding of what they want to be, and where they want to go, but they lack the training and education to make it happen (The majority of DMs and HR managers have not set a foot in a college or university). There is also a tremendous lack of communication between departments -LP wants things done a certain way, your DM wants it this other way, the company tells you to do it in a complete different way- and managers end up being reprimanded because one of the members of corporate is not happy with what and how you did something. The corporate team is very unprofessional and rude; yet they expect high levels of professionalism and respect, which quite frankly is hard to give when you are being spoken to like a young kid, regardless of the years of experience you may have. The turnover rate is off the roof! management, sales associates, full time and part time... name it, and they are in and out those doors. They make false promises to get talented and over qualified people in as sales associates, who will eventually find out that there is nothing available for them, and Zara just wasted their time. After 5 years with the company, I realized that I was never going to get another promotion, never got recognition for anything, worked as hard as I possibly could, and yet it got to the point where it was more than obvious they wanted "fresh" faces in the building (even when I am one of the youngest managers in our region). It is sad that I believed I could continue growing, but the last two years of my career there just felt I was being exploited and taken advantage of.

3.0
Oct 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Promote from within. Lots of opportunities for people who are hard workers. Latest trends from the runway at an affordable price. Supportive team. Lots of responsibilities so that allows you to learn how to be organized and multitask in fast paced environment.

Cons

Too much to do with not enough time or staff support. Hiring process needs to be more structured so not just anyone looking for a job is hired. Company needs to organize and communicate standards to all staff.

4.0
Oct 4, 2012

Learned a lot about retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn what is hard work and you will benefit from the experience at your future companies

Cons

Sometimes you can have very long hours.

Viewing 9424 - 9426 of 9,531 Reviews

Glassdoor has 15,265 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.