Zara reviews

3.3

52% would recommend to a friend

(9,516 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

- colleagues you work with NOT THE MANAGERS -employee discount

Cons

- managers treat sales assistants like absolute garbage , they don’t care about your well-being and they think your whole life revolves around zara - managers give you meetings for making mistakes when they ask another cashier to train you for 5 mins and expect you to know everything -they expect you to break your back for work and push you to your limits -store is constantly busy so there’s not a time to even breathe -self checkout is a shambles and managers refuse to put signs up to tell customers how it even works

1.0
Feb 20, 2022
Recommend
CEO approval
Business Outlook

Pros

There's little pros to it other than having a slightly higher salary than most other retail jobs.

Cons

1. They might rotate your location according to what they want and only tell you last minute. 2. Horrible working environment. You can't have your phone with you, if spotted, eg. Your phone in your pocket. It will be confiscated. 3. The managers there have shouted at part timers before. Several times too. 4. No respect of your time. They will ask you(slightly force) you to come earlier for work("please come at 10am instead of 12pm") or ask you to come work on your off day. And they will forced you home when they don't need you. They made me work 7 hours straight with no breaks because they made me come work earlier and my break time stayed the same. I was starving and 30 mins after my break time, they told me to go home cause another part timer promised they could come in. 5. The managers does not have understanding for the part timers. You could have a huge emergency at home and they will expect you to provide an mc no matter what. Note, I have to pay 40 every doctor consultation so this is quite an amount for me. Once, a part timer couldn't come cause she had serious period cramps and they demanded that she provide an mc. Ridiculous.

2.0
Oct 7, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good for a starting retail position

Cons

Extremely understaffed. Instead of putting in a more honest effort to hire more people, management instead demands the current employees to overwork themselves. Essentially you aren't allowed to have fun. If they see you talking or enjoying yourself they will make sure that happens less. Stockroom is hazardous and unsafe. No space to work often and employees are expected to complete unrealistic tasks.

Viewing 28 - 30 of 9,516 Reviews

Glassdoor has 15,238 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.