POSITIVE PAST, UNAVOIDABLE FUTURE
Pros
The best part about this company is perhaps that its privately owned. All decisions are taken down by the owners and the positive outlook of the company can take it to places. The firm is investing in new technologies, is hiring people who are experts in their field and all the way maintaining a standard of principles and policies set in their other countries of functioning. The workforce is very efficient, hard-working and people who have been here from a year or more are the cream of the top colleges around.
Cons
The worst part of the company is their outlook towards the Indian workforce. Most of the revenue comes from India which is about 90% of the global workforce of ZS. Yet, the company was somehow convinced to turn Indian office into a capability center thereby quashing the pride and respect that the Indian employees felt till a few months back. As if this wasn't enough, they started hiring anyone and everyone from the market giving a clear idea to the world that their work isn't complex and anyone would be able to do it. This in turn has negatively affected the company in not being able to hire any senior executives. Also, the company is struggling to retain its top talent due to its meager equal-pay policies and otherwise. Also, the company had a sudden epiphany that even though they are classified as a management consulting firm, they are essentially an analytics firm. So they started considering themselves in the lines of TCS, Accenture and Wipro, thereby demotivating the employees to another level altogether. Needless to say, most well-deserved employees are already looking for opportunities outside the firm and its only a matter of time till the Indian office is filled with bunch of college kids who don't know anything about the business at hand.
