ZS Associates reviews

- decline in quality of people and the work - many managers don't know what it means to actually help the client rather than just sell them mundane work that isn't challenging or innovative - loss of reputation in pharma industry (clients are starting to see that the price for ZS offerings is not as meaningful as they'd like) - drastic culture change due to rapid growth (significant decline in culture) - rapid burn out - long and late offshore calls with India cut into your work life balance. The office tried to tell us that it was manageable and we just needed to "put our foot down" --> not quite possible when onshore is client facing and has immediate demands and offshore is just not equipped to provider higher level insights or analysis, resulting in a lot of re-work from onshore. - managers selling/staffing analysts/ACs on repeat projects that are mundane and not great for learning (lacks innovation in these type of projects) - arrogant principals who somehow got to where they are spewing BS but not really knowing how to consult. Overall quality of people have continuously declined and resulted in no one caring about each other, their work, or their clients - Firm doesn't really know how to do other type of work, your career is silo-ed into one thing. They prefer people have deep expertise in one thing rather than general/broad expertise (they'll say this isn't true but once it comes time for reviews, generalists are penalized for multiple review cycles and are slower to be promoted)