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ZOO Digital Group

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ZOO Digital Group reviews

3.3

63% would recommend to a friend

(151 total reviews)
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Stuart Green

69% approve of CEO

49% positive business outlook

ZOO Digital Group has an employee rating of 3.3 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZOO Digital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

151 reviews
5.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Team culture Thriving work environment Good development opportunities

Cons

No cons as it's a very flexible company

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ZOO Digital Group Response
4y
Thank you for this feedback. We are glad to hear that your enjoying your time at ZOO. It’s great to hear about your positive experiences.
2.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Zoo is a medium-sized company with several departments, so your experience may vary. Co-workers were extremely passionate and talented about what they worked on. I had the chance to work on up and coming content and that was the exciting part about the job. Great industry experience. The company sends periodic gifts to employees (candy and a $100 gift card for Christmas).

Cons

Everyone around me felt stressed, overworked and tired. Employment benefits are practically non-existent. There's a 2-tier system for employees: if you're considered senior management, you're salaried, otherwise you have to justify every single minute worked on a time sheet every week. Management expects you to be fine if your workload becomes 3x what you're used to. Zoo will host meetings with senior management where you'll be told: "Don't worry, help is on the way, we are hiring. We want you to work to live, not live to work". But this is a lie and there is no help coming. They will have periodic satisfaction surveys about the company and the work that you do, but either the employees are too scared to give honest answers, or Zoo lies about the levels of employee satisfaction. Nothing ever came out of these and they are just a town hall conversation topic on how great the company is. In this company, real issues are rarely addressed, and employees are expected to work around the problem. I experienced a lack of team spirit, possibly due to how busy everyone was. The same goes for diversity and inclusion: nonexistent (a senior manager would refuse to say my name and call me "that person"). Zoo is all about show & tell, but no real substance on the issues that would improve employees' lives. No career progression at this company, this is just a gig job that pays the bills. Unfortunately, the reality of the post-production industry doesn't allow for much more: company prioritizes their profits over their employees' well-being. Low salaries (if you negotiate your salary, your manager might throw that randomly at you during a conversation on how you're making more than your co-workers); no work/life balance. Zoo's IT department is horrible and provides zero support to employees (I received 3 non-working laptop replacements and I had to use my personal device to do my job).

4.0
Jul 24, 2021
Recommend
CEO approval
Business Outlook

Pros

- better rates compared to competitors - interesting content to work on - friendly and helpful liaisons - user-friendly software

Cons

- unsteady workload - dry periods are really long, though I understand that there are other contributing factors like lack of demand in language pair - project offers are distributed by mass emails, so it's basically a race of who replies the fastest

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ZOO Digital Group Response
4y
Thank you for this feedback. We value all the work completed by our freelance community and appreciate ZOO would not be the company we are without you. It is our aim to assign orders as fairly as possible amongst all of our skilled translators. However, as we don’t always have a guarantee of volume from our customers, we may not have orders available to assign on a consistent basis.
Viewing 94 - 96 of 151 Reviews

Glassdoor has 250 ZOO Digital Group reviews submitted anonymously by ZOO Digital Group employees. Read employee reviews and ratings on Glassdoor to decide if ZOO Digital Group is right for you.