Pros
Able to work from home
Cons
Cliquey atmosphere, poor pay, no innovation, old fashioned systems that they will not invest to upgrade, completely dependent on a couple of clients that will soon walk away. Majority of people working here do because they are able to get an OK salary without having to do much real work. They are not looking to grow your career or push any real innovation or improvement. Senior Management will bend over backwards for clients as they are so terrified that they may leave which means clients usually run the show and you will not get any support or protection if the client behaves poorly. One client had 4 different service managers in the space of just over a year and two of these Service Managers went onto stress leave as a result. Very cliquey atmosphere e.g. was asked by the Head of our the team if a someone who had just started was 'one of us'. This person also had a facebook group for the people in the team he liked to create social events and not invite the rest of the team.
