World Market reviews

3.4

56% would recommend to a friend

(1,969 total reviews)
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Eric Hunter

59% approve of CEO

40% positive business outlook

World Market has an employee rating of 3.4 out of 5 stars, based on 1,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Market employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 28, 2011

its work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employee discount is the best perk of working at world market. Fellow employees are great and make the time go by fast

Cons

Disorganized, no communtication, DM thinks they know everything but dont even know the name of their employees or product. Explorer program what a joke always crappy things on sale. People still dont understand that bs program.

1.0
Apr 11, 2011
Recommend
CEO approval
Business Outlook

Pros

When I began working at Cost Plus World Market, I was excited to start the job. The products were interesting, the people seemed very friendly. For the first year I worked there, I was very satisfied. I got great job performance feedback, management was very relaxed and friendly and yet everyone still worked hard and got the job done.

Cons

After the first year I worked there, everything went downhill. I worked for this company for over three years. They never promote from within. They stopped giving raises and did not even perform employee reviews the second year I was there, and never explained that they weren't going to be doing reviews and never explained why. After three years of working there as a department head I was told to my face from my general manager that "of all of the people in the store, you deserve a raise the most, and I'm working on it." Then I found out that cashiers were being hired in with NO experience working for this company at 20 cents more than I had ever made working for this company. Shortly after the review in which I was told I deserved a raise, I was instead demoted (based on the hours I was available to work during school) and had my pay CUT. When I asked if I could work out a different schedule to work more hours, I was told that wouldn't be possible. Then I was asked to continue doing the same work that I had been doing as Dept. Head even though I had just been demoted and had my pay cut. They told me that what they were asking me to do (The Gourmet Expiration process) was something that fell under the scope of being a sales associate - but they didn't ask any of the other sales associates to do it and none of the supervisors knew how to do it themselves. This is normally something that takes two weeks to complete. They asked me to complete it in a four hour shift the day before it was due. And you know what? I did. I did it in four hours because I was good at my job and I didn't deserve to be demoted based on my hours if I could complete my tasks in less time than is usually required - I deserved a raise. I worked extremely hard, often staying late when I first started working for this company. I was invested and loyal and I really cared about my job. I liked everyone I worked with, including my manager. I have some lasting relationships with people I worked with at this store. I left feeling very betrayed and I completely lost respect for my manager, which wasn't how I wanted to end things. I would have probably continued to work for this company for an even longer time if things had been different.

5.0
Apr 7, 2011
Recommend
CEO approval
Business Outlook

Pros

promote within management down the communication is clear - employees are the companies biggest asset from top down core values have stayed true - offer customers unique, affordable products with excellent customer service

Cons

Having more corporate and store communication would be great Encouraging employees within cross-functional teams to work together even more than what is currently happening

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Glassdoor has 2,020 World Market reviews submitted anonymously by World Market employees. Read employee reviews and ratings on Glassdoor to decide if World Market is right for you.