Does Wise pay their employees well?

According to anonymously submitted Glassdoor reviews, Wise employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Wise. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Wise?

67% of Wise employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wise 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Wise?

Customer Support Associate (159) , Customer Support (101) , Software Engineer (99) , Customer Support Specialist (65) , Customer Service Associate (54) , Customer Service Representative (48) , Senior Software Engineer (40) , KYC Analyst (38) , Team Lead (35) , Customer Support Representative (32) , Payment Operations Specialist (30) , AML Investigator (29) , Customer Service (28) , Product Manager (26) , Analyst (24)

What are the pros of working at Wise according to real employee reviews?

"Great people to work with on the recruitment team and in Product/Engineering." ((in 205 reviews)); "Good benefits for the employees" ((in 201 reviews)); "Great colleagues and leads" ((in 104 reviews)); "Great office and perks." ((in 77 reviews)); "Good work life balance in the company" ((in 67 reviews))

What are the cons of working at Wise according to real employee reviews?

"Low salary and could be improved up on" ((in 135 reviews)); "As in any business, the workplace can be affected by bad intentions, bickering, gossip and bad management." ((in 60 reviews)); "The pay is low and you have to move roles to get more money" ((in 52 reviews)); "Toxic leadership (Harsh the only exception)" ((in 37 reviews)); "They like to believe they don't have 'managers' and structure is flat but the few power happy managers ruin it." ((in 23 reviews))

What are employees saying about Wise layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wise layoffs and their outlook for job security at Wise in 2026.

Wise reviews

3.7

67% would recommend to a friend

(2,310 total reviews)

Kristo Käärmann

77% approve of CEO

62% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

Wise has an employee rating of 3.7 out of 5 stars, based on 2,310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wise employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 10, 2026

Working at Wise

Kyc operations analyst

Recommend

CEO approval

Business Outlook

Pros

Very open minded culture, all are welcome regardless of race, religion or sexual orientation

Cons

Chaotic work environment, lack of experience in higher management

Wise Response

1mo

Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the environment. We hope you continue enjoying your experience at Wise.

5.0

Mar 10, 2026

Smart people, average salaries

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great people Interesting technical challenges Strong engineering culture

Cons

Salaries are below average and can be hard to get promotions. Things getting a bit bureaucratic now it is large.

Wise Response

1mo

Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the great people and culture. We hope you continue enjoying your experience at Wise.

2.0

Mar 9, 2026

Great people, steady decline

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

- Agents and Team Leads are overwhelmingly kind and supportive, the office is great to be in - Work knowledge is complicated but understandable, with plenty of support from other agents - Compensation is on the better side of the market - Career advancement opportunities are available for high performers - Diversity is supported and appreciated,

Cons

- Upper management seems to slowly break apart Customer Support - Responsibilites increased heavily, while pay is stagnant and workflow keeps becoming more difficult - Changes made company-wide cause major issues for agents of all departments - Agent dissatisfaction is not taken seriously above Team Lead levels, in almost any department - Career advancement is borderline impossible for people with VISA needs - New hires are seemingly more valued than experienced workers, which severely damages how new agents can improve their workflow - Work-life balance is hard to maintain due to several changes over the years with time management

Viewing 55 - 57 of 2,310 Reviews

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Jobs at Wise

Deputy BSA/AML Officer Lead

Compliance Lead/ CCO US Assets

Senior Presales Consultant

Sr. Sanctions Advisory Manager

Wise

Wise reviews

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Working at Wise

Smart people, average salaries

Great people, steady decline

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