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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Mar 5, 2025

      Poor leadership, massive layoffs, no innovation strategy, a company stuck in the past

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Difficult to identify pros at this point.

      Cons

      - CEO with archaic mentality - Employees are the least important thing for the company - No strategy - No investment in innovation - No investment in training for employees - No data-driven decisions - The company is doing terribly and wants to fix everything with layoffs

      1.0
      Mar 4, 2025

      Laying off Older, Remote employees. Moving jobs to Pune India, Costa Rica and Vilinus

      Director of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Not worth the stress.

      Cons

      Run as far away as possible. They will suck you dry and grind you down to a nub. You have been warned. No promotion opportunities. Western Union Hired a New CIO, CTO and all they have done is let employees go and hired their own friends. Directors, Managers, VP positions will never be advertised and will be filled with friends of the CIO or CTO all the while never been advertised internally. The CIO and CTO brought in "consultants" and then suddenly, tadaaaaah, they get promoted to a Sr Manager, Director or VP into unadvertised position. Clearly Ryan and Ben do want to hire from within. It shows. Run away. For the Ratings below Career Opportunities - if I could give 0 stars I would. Non Existent. Non advertised leadership positions are given to friends of the CTO or CIO Compensations & Benefits - No Raises for Director and above for years Culture & Values - 2 stars Diversity & Inclusion - 2 stars Senior Management - if I could give 0 stars I would Work / Life Balance - if I could give 0 stars I would. All been forced to return to office and swipe in and out of the office. You go on the naughty list if you breach policy. Its a joke.

      Viewing 295 - 297 of 2,933 Reviews
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      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.