Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 217 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 202 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"constant layoffs ." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Senior management is completely disconnected." ((in 31 reviews)); "poor communication and oversight of issues" ((in 18 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

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3.3

54% would recommend to a friend

(2,926 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 3, 2011

A lot of churn...

Business finance manager

Recommend

CEO approval

Business Outlook

Pros

International company, highly profitable, market leader in many areas, solid brand.

Cons

Constant cost cutting results in frequent lay offs and migration of positions overseas to lower cost markets. Work/ life balance can be a real challenge.

1.0

Jul 29, 2011

Was great until they sold our jobs to another country.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Western Union was a wonderful place to work because of it's people. Most employees in my work location had worked for WU for over 20 years and planned on retiring there. Not that people didn't have their moments, but it was a close group for being over 200 employees in one building. Direct management was very understanding of work/life balance, knew what they were doing on the job, gave excellent direction and I always felt safe, until...read on to the Cons.

Cons

Senior management CANNOT be trusted!!! In order for certain people to get their bonuses, they had to cut, and they didn't care where. They sold an American company out to other countries. Union employees made only about 35K/year - not a lot. WU employees in other countries are making 10% of that now. But WU sold their employees out. They gave up years and years of experience, company knowledge, loyal employees and most importantly the pride and ownership employees had in WU. Employees felt they had a stake. But they were sold out by senior management.

2.0

Jul 12, 2011

Executive Mgmt strategy - increase stock price by any means necessary

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bonus program for most employees.

Cons

Bureaucracy. Long hours. Outsourcing. No investment in infrastructure and resources.

Viewing 2890 - 2892 of 2,926 Reviews

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Jobs at Western Union

Cajero/a – Flores, Argentina

Buenos Aires

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Cajero/a – San Miguel de Tucumán, Tucumán, Argentina

Senior DevOps Engineer

Buenos Aires

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