Pros
Western Union was a wonderful place to work because of it's people. Most employees in my work location had worked for WU for over 20 years and planned on retiring there. Not that people didn't have their moments, but it was a close group for being over 200 employees in one building. Direct management was very understanding of work/life balance, knew what they were doing on the job, gave excellent direction and I always felt safe, until...read on to the Cons.
Cons
Senior management CANNOT be trusted!!! In order for certain people to get their bonuses, they had to cut, and they didn't care where. They sold an American company out to other countries. Union employees made only about 35K/year - not a lot. WU employees in other countries are making 10% of that now. But WU sold their employees out. They gave up years and years of experience, company knowledge, loyal employees and most importantly the pride and ownership employees had in WU. Employees felt they had a stake. But they were sold out by senior management.