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      Western Union

      Engaged Employer

      Western Union reviews

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      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Feb 9, 2013

      Former Project Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and benefits. Flexible work schedule with opportunites to work from home. Very good mid-level management. Nice office and cafeteria on site.

      Cons

      Always reorganizing, outsourcing and sending jobs off shore. Upper management concentrates on customer satisfaction and has forgotten about employee satisfaction. Moral is very bad. There is a strong fear that the goal is to phase out Denver office and move to LA and NY and leave a small operations office in Denver.

      3.0
      Feb 4, 2013

      Many good people, weak direction from senior leadership

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pockets of really good folks, currently has solid revenue. Very nice campus in Englewood. Some really sharp technology (some not). Decent Pay

      Cons

      Lack of solid vision. Good slogans but disjointed action. Many changes recently so we seem to be in a perpetual "this could be the year" state. Overly dependant on some antiquated technology and practices.

      3.0
      Jan 18, 2013

      so much potential

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a global company with a trusted, 160 year old brand which commands a lot of attention. There are terrific people who work very hard everyday and it is a fabulous way to work with people of every nation, race and creed. There is a sense of teamwork.

      Cons

      IT infrastructure is like a dinosaur. Focus is only on the core business which has been in decline, so company is in denial and won't take risks to escape into a new horizon. It takes forever to launch new products.

      Viewing 2875 - 2877 of 2,930 Reviews
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      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.