Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 29, 2015

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Uk customer service department of Wester Union is in Philippines because salary is low

Cons

Security process is poor as customers loss thier money easiely by fraud collections

4.0
Sep 28, 2015

Western Union

Recommend
CEO approval
Business Outlook

Pros

It is global company which knows the business.

Cons

Only good experience within 4 years in this company.

4.0
Sep 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Great international team with people from all around the world. Constant online training program for all the employees. Great promotion possibilities because of the constantly growing team.

Cons

Since the Vilnius office is an operational center, some of the tasks get routine and boring after some time. The evaluation of employees lack flexibility. As in all big companies there is high bureaucracy level in terms of decision making.

Viewing 2776 - 2778 of 2,935 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.