Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)
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Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive starting salary, hybrid work environment (2 days WFH), medical insurance, nice office, overall welcoming environment to new-joiners.

Cons

Micromanagement from c-suite, corporate politics, high turnover, indecisive upper management, uncompetitive mindset with a general lack of innovation or a culture of accountability.

3.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Structured onboarding (~1 month) helps new hires understand the company, its products, and how their role fits within the broader organization While onboarding and offboarding processes are still evolving, they reflect an organization actively improving its internal systems Positive team culture with strong collaboration—management shows genuine effort to align teams and drive synchronization across stakeholders In Analyst roles, there is significant exposure to stakeholder coordination and documentation, providing a good foundation for understanding enterprise workflows Management is proactive and responsive, creating a sense that work can move quickly and that contributions are valued

Cons

Ongoing shift toward digital transformation creates uncertainty, especially as the legacy business shows signs of decline Employees may experience anxiety around restructuring or retrenchment, particularly during audits or performance reviews Mixed signals during organizational changes can make it difficult for employees to assess long-term stability Analyst work can be heavily documentation- and coordination-focused, which may not suit those seeking deeper technical or engineering work

Viewing 19 - 21 of 2,926 Reviews

Glassdoor has 3,782 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.