Western Union reviews

3.4

59% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

53% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Exposure to backend systems and microservices architecture. Competitive starting compensation. Leaves & medical insurance.

Cons

Decision-making is often driven by favoritism—both from US-based leadership and the India site head. Several director-level roles have been filled/introduced by individuals lacking the necessary skills or leadership qualities, leading to self-centered management and the marginalization of capable employees. Overuse of tracking tools like Pluralsight Flow reflects a lack of trust in engineers. This focus on activity metrics over meaningful outcomes undermines morale and creativity. The company is shifting hiring focus to HCL partners in Hyderabad, while the Pune tech center is being reduced to a managerial oversight role. Coupled with stagnant salary hikes (under 4%) and rigid hybrid work rules (3 days in-office, 9 hours/day), No work flexibilty, everyday late night call are new norms. No Shift allowance. New norms throught the org is: when things go well and deliveries are successful, managers/products/PMOs are quick to take credit—often involving dozens of people in celebratory emails. However, when issues arise, no one steps up to take responsibility, and the blame is usually pushed down to the developers.

2.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good colleagues Good salary Strong Technical people

Cons

Culture is not good. Not much employee friendly company. Shares prices ,revenue not growing since long time. Frequent changes in leadership and decision Worst HR's .They will ask you to come office and complete 3 days WFO even if you are on hospital.

Viewing 196 - 198 of 2,935 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.