Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Nov 17, 2020
Recommend
CEO approval
Business Outlook

Pros

* Pay is decent especially with the stock * There are a lot of opportunities to learn since so much of the architecture is getting an overhaul

Cons

* Very little PTO * Toxic leadership (which has only worsened since Jim Miller became CTO) * "Up or Out" culture meaning if you are an L1 or L2 you must get promoted within 18-24 months or you will be PIPed out * Promotion criteria can be arbitrary and unrelated to daily job duties * HR is awful at handling harassment claims (the solution is usually to move the person affected by harassment to a different team rather than firing or moving the harasser) * L2s and L3s are massively overworked and carry the company (L2s are by far the least happy employees) and upper management does nothing * Tons of inexperienced managers

1.0
Oct 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Some flexibility on work timings. Average pay for Boston Area.

Cons

Your job is highly unstable, they PiP employees all the time. Manager finds reasons to screw you in performance reviews. If you are on Visa, this becomes a constant source of worry. Almost 10% can be managed out every year. Their tech stack also sucks. Mostly you will have to maintain their PHP codebase reducing your chances in the job market.

3.0
Oct 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Teams and working conditions at Wayfair is widely different. If you're luck you can be at a team where there is good work, innovation and good team culture. This really depend on team members and the manager. Wayfair also re-structure all the time, so this won't last long. Salaries are above average especially because of the stock option + bonus they provide. Office is central location, brand new and lots of benefits in the office.

Cons

Really too much bureaucracy, too much politics in the office. Company does not measure success or keep senior level management accountable. So somebody or a team would be working on something that is really useless but can get promoted easily. Little after you would see that the upper-management suddenly decides to shut down that team. Does not make sense at all. In Berlin office, there is no vision. Lots of leaders quit recently and they were really useless. They did not do anything rather than going into endless and purposeless meetings. Wayfair is an old eng company. When they were already big, Jira Github etc did not exist. So they are used to re-inventing the wheel. This culture is slowly changing but it is really slow. Backend codebase is monolith PHP app. It is really hard to decouple and practice good eng practices. Even with brand new projects, they don't go for 3rd party systems but try to build themselves. This process of course takes years. And as mentioned above, they shutdown projects even before they finish.

Viewing 268 - 270 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.