Wayfair reviews

3.0

38% would recommend to a friend

(6,840 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,840 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jan 16, 2018

Just do as you're told.

Recommend
CEO approval
Business Outlook

Pros

Nice office and location is good with free parking. Get to meet a lot of new people and everyone is nice to work with. Free snacks, tea and coffee.

Cons

This could be a great place to work but I feel management let's it down. From the very start I learned not to give feedback as this is a big no no. Its their way or the highway. There is constant coaching sessions every couple of weeks (listen ins/1-1 meetings) which is fine if constructive but always just a talking down to on how you are doing things wrong.. Very demotivating when you feel you are doing a good job.

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Wayfair Response
8y
Thank you for your comments and I'm sorry to hear that you do not feel positively about your experience. We aim to create an environment that is collaborative and transparent, encouraging feedback to ensure the Wayfair experience is the best it can be. Your feedback does not align with the experience we try to cultivate at Wayfair, and we encourage you to speak with an internal HR business partner or someone you trust so we can address your comments.
2.0
Nov 14, 2017

Job

Recommend
CEO approval
Business Outlook

Pros

Most of the people are real nice. The pod outings are good fun. Free food and a decent area to chill out when you are not working.

Cons

The pay is less than ideal. Some of the managers are difficult to deal with, they invested a lot of their time into Wayfair which is why they are where they are, but I do not think they are equipped to lead the teams. The work get's quite monotonous, in other words I felt like I was learning quite a bit at the start but that fizzled out very quickly and to be honest sometimes I was really board in there.

1.0
Dec 31, 2018

Hyper-capitalism at its worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Policies that encourage teams to get to know each other. Monthly outings, on site drinks and entertainment is attractive for young professionals 2. Location accessible to trains 3. Commitment to sell a lot of furniture. This company tries many tricks, and sometimes makes the necessary effort to build things out to their conclusion. 4. Work life balance. Rarely does anyone work more than 40 hours in one week. Those who do are not necessarily rewarded. 5. Local engineering team. Offers great benefit from having teams work at the same time together.

Cons

1. Recruiting is aggressive. Retention is weak. People are treated a commodity. Pawns to be moved whenever and however a small set of decision makers decide. No consideration of smart professionals that come in and leave quickly due to frustration. 2. Internal competition for attention and resources. Teams are set up to “prove” their value through experiments. If numbers are to be believed, this company should increase revenue by several billion this year 3. Whimsical or cutthroat approach to managing priorities and teams. Product Management team is the most inexperienced and poorly structured I’ve seen or read about. Leaders are unqualified. This is in stark contrast to engineering and marketing teams. 4. Internal tools. These are incomplete and underfunded. Management has reasons for not using well established commercial software but it hampers every single employee trying to get things done. Very inefficient and speaks to the arrogance that old timers think Wayfair can do everything better. It can’t. 5. Turnover. Disruptive environment with so many people joining and leaving all the time over the last few years.

Viewing 25 - 27 of 6,840 Reviews

Glassdoor has 7,859 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.