Wayfair reviews

3.1

39% would recommend to a friend

(6,855 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Dec 19, 2025

Very dysfunctional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really good people

Cons

Though most of them are not in management/exec positions

3.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Strong management from (most) managers, with an emphasis on growth and career development - Engagement activities and resource groups make it easy to feel connected with your team while virtual - Great internal mobility policies, easy to apply and interview for internal roles

Cons

- Consistent lack of transparency from executive suite - Team structure and workflows will change suddenly, with seemingly no rationale other than to change something. - Middle management often does not understand what their employees do day-to-day, and are unable to assist employees when needed

1.0
Dec 16, 2025

Worst Company Ever

Recommend
CEO approval
Business Outlook

Pros

i guess free snacks at the office

Cons

everything about the company. if you look historically, wayfair overhired during the covid boom because it's a glorified dropshipping store that happened to go global because it started and scaled before most people were into dropshipping. once they realized they couldn't keep up with their covid traffic, they fired 90% of their middle management (this is true, google it), and replaced it with cheap college grad labor. - terrible entry level pay - terrible benefits - rude managers that bully you - corporate BS - high turnover - probably the worst place to start your career If you try to switch teams internally, they'll tank your internal review rating so you're unable to, because they're so understaffed with competent people. They expect you to do jobs other than what you were hired for, then get mad at you when you don't know to do it. Losing 90% of your stock price since 2021 is justified.

Viewing 181 - 183 of 6,855 Reviews

Glassdoor has 7,876 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.