Wayfair Operations Associate reviews

3.5

57% would recommend to a friend

(15 total reviews)
avatar

Niraj Shah

3% approve of CEO

1% positive business outlook

Operations Associate employees have rated Wayfair with 3.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Operations Associate professionals have a good working experience there. Wayfair is rated in line with the average (within 1 standard deviation) by Operations Associate professionals compared to other employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15 reviews
4.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

overall good wlb in europe

Cons

N/A multiple rounds of layoffs

1.0
Dec 16, 2025

Worst Company Ever

Recommend
CEO approval
Business Outlook

Pros

i guess free snacks at the office

Cons

everything about the company. if you look historically, wayfair overhired during the covid boom because it's a glorified dropshipping store that happened to go global because it started and scaled before most people were into dropshipping. once they realized they couldn't keep up with their covid traffic, they fired 90% of their middle management (this is true, google it), and replaced it with cheap college grad labor. - terrible entry level pay - terrible benefits - rude managers that bully you - corporate BS - high turnover - probably the worst place to start your career If you try to switch teams internally, they'll tank your internal review rating so you're unable to, because they're so understaffed with competent people. They expect you to do jobs other than what you were hired for, then get mad at you when you don't know to do it. Losing 90% of your stock price since 2021 is justified.

4.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, supportive culture, amazing opportunity

Cons

Lack of structure and direction

Viewing 1 - 3 of 15 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.