Wayfair reviews

3.1

39% would recommend to a friend

(6,858 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jun 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Everyone is nice and great to work with. Adtech and logistics teams are world-class, everyone else is below tier. Work life balance is great. Its a 9:30-5:00 culture. Company is growing very quickly. Matt Zisow and store front directors are smart,but everyone else is at or below average. Everyone is great at sharing knowledge and being inclusive.

Cons

Wayfair is a marketing first, engineering second, product third company. Marketing is great. The engineers are pretty bad. 1/20 are above average. 5/10 average, and the rest are meh. The core values are mostly BS. 'We hire smart people' , but you are then expected to do things how Wayfair does, with their low tier tech, absolutely awful ticketing systems, trash analytics platform and pretty much 'this was decent 10 years ago' everything else. 'We want people to give candid feedback' but this often turns into a 10 minute conversation of drastically different perspectives that results in no change for the better. Product is very political. You have to fit into the Wayfair box very well. It is not the type of place where high performers can come in and drive results or expect promotion if you do. Anything past a Product Manager is purely focused on your perceived ability to manage people(not delivering product results). Pay is below FANG. After 1.5 years, I have learned no best practice I would take anywhere else. Everything below VP and above L3(PM) are pretty average and don't provide product value. Wayfair doesn't hire subject matter experts.

1.0
May 23, 2019

Culture in Horrible

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are great for Europe

Cons

Culture is extremely poor. They hired too many ex-consultants and don't believe in the value of people. They consider people as any disposable resource.

1.0
Apr 10, 2019

Trying to escape

Recommend
CEO approval
Business Outlook

Pros

I can’t think of a single thing

Cons

This place is horrible. Currently trying to escape, but when I interviewed at a different tech company I was told they had over 5 applications from wayfair alone! I would advise to stay away. Wayfair has an internal recruiting agency that games the Glassdoor reviews. Believe me. Most people in marketing want to leave. The pay is significantly lower than what it should be,and the raises are 2-3% per year. Most people leave after 18 months because they need to get promoted before they can leave for a new gig. Other tech companies in Boston will pay you and treat you better than this

Viewing 175 - 177 of 6,858 Reviews

Glassdoor has 7,879 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.