Nice people. Not a winning culture. Lots of lip-service
Pros
Everyone is nice and great to work with. Adtech and logistics teams are world-class, everyone else is below tier. Work life balance is great. Its a 9:30-5:00 culture. Company is growing very quickly. Matt Zisow and store front directors are smart,but everyone else is at or below average. Everyone is great at sharing knowledge and being inclusive.
Cons
Wayfair is a marketing first, engineering second, product third company. Marketing is great. The engineers are pretty bad. 1/20 are above average. 5/10 average, and the rest are meh. The core values are mostly BS. 'We hire smart people' , but you are then expected to do things how Wayfair does, with their low tier tech, absolutely awful ticketing systems, trash analytics platform and pretty much 'this was decent 10 years ago' everything else. 'We want people to give candid feedback' but this often turns into a 10 minute conversation of drastically different perspectives that results in no change for the better. Product is very political. You have to fit into the Wayfair box very well. It is not the type of place where high performers can come in and drive results or expect promotion if you do. Anything past a Product Manager is purely focused on your perceived ability to manage people(not delivering product results). Pay is below FANG. After 1.5 years, I have learned no best practice I would take anywhere else. Everything below VP and above L3(PM) are pretty average and don't provide product value. Wayfair doesn't hire subject matter experts.