Wayfair reviews

3.1

39% would recommend to a friend

(6,854 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Some smart people used to work here

Cons

anyone who has a clue of what's going on either leaves pretty quickly, or gets disheartened and quits trying. Those who rise up the ranks are either political savvy wannabe engineers who 'rest-and-vest', and/or are complete hacks who write unmaintainable garbage.

1.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Can't really think of any.

Cons

As a senior engineer, you are expected to work under very rigid (and dare I say extremely questionable) coding guidelines. If you wanted people to follow something like that, hire contractors. Senior folks are going to have opinions! The culture that this creates is that it is extremely hard to care. What else do you expect when you are forcing a senior engineer to do something against their gut on a daily basis? I care about the company that I work for and its products so this lead to a lot of internal conflicts for me. I was so depressed! Leaving Wayfair was the best thing that has happened to me! Who likes it here are people fresh out of colleague or those without any experience outside of Wayfair. Or if you like to keep your head down. Code review process is extremely frustrating to the point that once you are done with (multi-level!!!) approvals, you can hardly recognize your own code! Oh yeah, that process can take WEEKS. That's right - weeks. Bugs? You betcha! For a (storefront) codebase that is a hot mess, so much red-tape is comically surprising. But then again, with the horrible, logic-defying coding standards, what else do you expect? Here's a funny story: some random developer asks about adding a linter rule for comma dangle. Gets implemented immediately. Apparently the benefit is "cleaner diffs". Except that nobody bothered to get the whole codebase up to date with that rule update so hundreds of developers saw comma diffs for months for every file that they touch!! I mean, really? This isn't some high-school project. Despite of being extremely rigid on how development should be done, onboarding is useless. You will hear about random corporate crap. Oh, did I mention that part of WF's culture is to reinvent the wheel. Custom everything! Because why industry standards, right? They have something called "Labs" where they teach interns and fresh out of college folks about the codebase. Those poor souls are then scared for life because they probably think that spaghetti code is what development is all about... Remote employees? Don't even. It's a pilot program in which nobody actually thought about how it is going to work. They instead expect remote employees to actually take charge of driving that culture. If you ever worked in a distributed environment you will know that the pilot program set up this way is a huge waste of money and everyone's time. By far the worst position I've ever had. Extremely high turn-over shows it. Don't even think about it. Run away! Seriously. No matter how good the pay is. Money isn't everything if you are going to be hating your job and yourself every day.

1.0
Jan 12, 2020

Major Disappointment

Recommend
CEO approval
Business Outlook

Pros

Many of the Operations managers in the field are doing their best to take care of associates despite a lack of support from the company.

Cons

Where to begin... I'd like to say that the chaos is specific to the HR team but it is not. On the HR team the leadership is inexperienced with highly questionable ethics & a broken moral compass. Additionally, their understanding of and regard for the law is completely absent. They then expect others to follow suit – but don’t even think about questioning it even though having the “ability to challenge” is a core value… doing so will result in you being blacklisted. Poor decisions are being made every day. It's a culture of intimidation - they only know how to manage by fear. Every review cycle 10% of the team has to go - but that's if they haven't already quit. The average tenure of someone on the HR team is about 6 months. Don't let them fool you by saying everyone is new because of growth - it's because the HR turnover rate is well over 50% annually. There's no bench strength, no continuity plan... just "get it done or else". During my short time there I traveled all but 2 weeks - "work life balance" is a myth. The pay is so far below market that it’s often impossible to fill roles which means the slack falls to you. Don’t even think of asking for help unless you want it to come back as a negative during your performance review. If you enjoy recognition for a job well done you won't find that at Wayfair, conversely if you like being called out publicly when you mess up then Wayfair is the place for you! The Wayfair ship is sinking and they’re not going to throw anyone a life line so do yourself a favor and take a job elsewhere… literally ANYWHERE is better than Wayfair.

Viewing 106 - 108 of 6,854 Reviews

Glassdoor has 7,875 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.