Wayfair reviews

3.0

38% would recommend to a friend

(6,839 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Mar 5, 2012

Great place to learn and grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wayfair is truly a meritocracy. When people advance, it is always for very good reason. Strong performers are rewarded with higher compensation, more responsibility, and greater leadership opportunity.

Cons

Starting salaries in the company have historically been below market. Management is now quickly realizing that recruiting the top talent means being at the market rate with other strong companies and is working to ensure solid comp for incoming employees.

5.0
Mar 2, 2012
Recommend
CEO approval
Business Outlook

Pros

I just hit my 5 year mark at Wayfair, so I guess I've drunk the cool aid. In that time, I've been challenged, seen good career progression, make good friends, and a had a lot of fun. Pros: - Great growth trajectory - Open collaborative work environment makes it fun and easy to share ideas - Empowered... there is not a lot of bureaucracy, which makes it easy to get things done and have an impact - Meritocracy... standards are pretty high here and for those who stand out there is good career advancement

Cons

We're a medium-sized company (about 1000 employees) still with some of the growing pains of a startup. Cons: - Need better communication from sr mgmt and across teams - Rapid growth and dynamic industry drive frequent change that some people don't like (but I think makes it exciting to be here)

5.0
Aug 17, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are willing to work hard and be patience, CSN is a great place to work. If you want to do the minimum and expect a gold star and promotion for doing your job, look elsewhere. CSN has recently hired some outside senior level management, but it was needed. Even with this, there are many opportunities for entry level employees. Yes, no one wants to go to college for four years and then deal with a customer upset that their headboard came damaged. But you have to start somewhere. CSN has many departments internally that many companies outsource; advertising, PR, logistics, etc. If you prove you are a hard worker and competent, there are other places in the company you can go. Many of these types of opportunities would not be open somewhere else for someone who did entry level customer service or marketing for a year. This chance for mobility made up for the lower than expected/deserved pay. The people are also great at CSN. There are very few I did not care for, but you will find those types of people everywhere. I was lucky enough to have a couple different mentors over the years. And tried to provide mentorship in return. I have worked other places and understand that there is something different about the people at CSN; I think they do truly care about their co-workers and the success of the company. Most of the employees are young and the open office environment allows you be social. Many of my friends out of college were stuck in cubicles or in offices where the person closest to their age was still 20 years older. If you want to, you can make great friends. There are basketball and bowling leagues, tickets for employees to go to see the Red Sox, Bruins, Celtics, and theater events. I have made many life-long friends at CSN.

Cons

Personal moves were often times shrouded in secretly. So much of the company is transparent, but not when it came to this. Rumors fly around the place on a regular basis. Priorities changed continuously, which does happen at relatively new and growing company. This could be frustrating at times, since things would flip 180 degrees every 6 month.

Viewing 6829 - 6831 of 6,839 Reviews

Glassdoor has 7,857 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.