Pros
* revolutionary e-tail business model, pulling away from competitors * concern for culture and meritocracy that beats almost any other non-professional services firm I've ever seen * relentless focus on entrepreneurialism * consistent focus on risk/reward and potential to differentiate lens for all decisions * caliber of team and quality continuing to improve (and to accelerate) * flat culture (observe many entry-level to CEO interactions every week)
Cons
* operations can seem sloppy to those who have worked at larger firms * meritocracy means some can be disgruntled * large customer service base in Boston office can feel disconnected from management * always too much to do given very rapid growth; if you don't know how to prioritize, you can drown in potential opportunities
