Wayfair reviews

3.0

38% would recommend to a friend

(6,841 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,841 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Mar 29, 2011
Recommend
CEO approval
Business Outlook

Pros

- Great experience for anyone looking to get into e-commerce - Extremely smart, highly-engaged workforce. No one's "mailing it in" - Meritocracy means that if you're a top performer, your career advances quickly - Rapid company growth - new roles or initiatives give opportunity for upward or lateral moves - Open work environment with very little politics - Young employee base means after-work parties are not to be missed

Cons

- Priorities/strategies can change at drop of a hat, sometimes negating value of prior work - Communication from the top sometimes lacking, making it difficult to understand why you're doing what you're doing - Entry-level salaries (category management, operations) are well below market. $32k for top-tier college grads is ridiculous and starts employees off on the wrong foot. - Customer service employees are clearly unhappy - Young employee base can also mean a lot of first-time jobs with a high sense of entitlement

5.0
Mar 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The pace of change and the large amount of responsibility given to individuals are probably the 2 best things about CSN. Together, they create an evironment where you are learning almost every day and, if you are delivering results, will advance your career quickly. Regarding pace of change, our industry is growing very rapidly with more people shopping online every day. CSN's growth strategy is pretty aggressive so we are growing faster than the market. The growth of mobile and other advances in both technology and the internet are also constantly changing how we reach our customer and how they interact with us. We're keeping up with all the changes and trying to get ahead of most of them. That keeps the pace fast and greats plenty of opportunities to learn new stuff almost every day. On the responsibility front, when I talk to friends at other companies, it sounds to me like there is a lot less politics at CSN and a lot more individual empowerment than at many other companies. That's refreshing and let's everyone (at least in the Advertising department) have a pretty big impact.

Cons

Growing this fast, there is not always time for lots of formal professional development. There is more now than before but it's mostly on the job that you learn stuff. Given the pace and empowerment, that works for most people but may not be for everyone.

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Glassdoor has 7,861 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.