Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

38% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (143) , Senior Analyst (122) , Recruiter (109) , Analyst (105) , Associate (93) , Business Analyst (79) , Senior Associate (73) , Intern (72) , Software Engineer II (71) , Account Manager (65) , Associate Director (62)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 649 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 547 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 433 reviews)); "Good work life balance and clear KPIs" ((in 346 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 193 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 396 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 377 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 285 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 265 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 187 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

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Wayfair

Wayfair reviews

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3.0

38% would recommend to a friend

(6,843 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,843 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Feb 18, 2010

Just Another Customer Service Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Convenient location, a very open office which allows people to make friends and interact with team members, fairly good benefits

Cons

The pay is horrible! It's alright for people in part time working for hourly wage but even that has gone down at least $2/hr since I started two years ago. There is really no room for advancement, a recent restructure has made it impossible to communicate with management. You need to actively track people down to get any type of feedback on performance, employees are generally treated as disposable and are made to feel as such

4.0

Jan 22, 2010

CSN Stores

Finance

Recommend

CEO approval

Business Outlook

Pros

CSN Stores has a very laid back atmosphere. Most employees are within 5 years out of college. The company is also located in a very convenient area of the city. Other offices are located in Dublin, Ireland and London, England if you are interestd in relocating.

Cons

The salaries and wages CSN offers aren't great. There isn't too much room for advancement. Despite increases in revenue and greater success there have been very few hires after large amounts of layoffs a year ago which creates large workloads for everyone.

2.0

Dec 28, 2009

Great place to gain experience in internet retail but compensation and advancement opportunity are limited at best.

Assistant manager - marketing and advertising

Recommend

CEO approval

Business Outlook

Pros

Fun young culture High level or responsibility available Gain valuable experience Freedom to make important decision Good benfits and time off

Cons

Salaries at entry to mid level well below market Difficult to advance in recent years Limited resources given to new businesses Compensation and promotion decisions very centralized

Viewing 6787 - 6789 of 6,843 Reviews

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Jobs at Wayfair

Asset Protection Associate

Cabinetry Design Manager

Recruiting Manager, High Volume

Warehouse Administrative Assistant 1

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Wayfair

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Ratings by category

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Just Another Customer Service Job

CSN Stores

Great place to gain experience in internet retail but compensation and advancement opportunity are limited at best.

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