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      Wayfair

      Engaged Employer

      Wayfair reviews

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      3.0

      38% would recommend to a friend

      (6,843 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      2.9

      Culture & values

      2.8

      Career opportunities

      2.4

      Senior management

      Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,843 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      May 6, 2010

      from the outside looking in...

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      there are good benefits from health/dental care, free snacks and a laid back environment

      Cons

      AWFUL! changing salary every 3 months, changing shift every 4 weeks that you have limited choice over as its first come first served. they don't care either.

      3.0
      Apr 19, 2010

      CSN Stores

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great way to get your feet wet in the industry - Relaxed, younger workforce - Benefits package (insurance, 401k, perks) is top notch - Although I do not like the company's vacation/holiday scheduling I do think that the fact that management takes a more relaxed stance toward hours and time off. You do have to put in a solid 40 hours/week but scheduling can be flexible - I find senior management to be generally competent in my department and across the board. - This is a company that I feel is still on the rise and it's great to part of such a successful organization

      Cons

      - I know a lot of people have already mentioned this but pay is atrocious for any non-managerial position. I think many in upper management realize this but aren't going to budge for the time being (which makes some sense the economy the way that it is). - The fact the the company is growing as quickly as it is (combined with the low pay) leads to a lot of turnover and communication gaps. - I have found management not to be very forthcoming at times, although this is an area in which I've seen improvement

      2.0
      Mar 25, 2010

      The times they are a-changing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great people and a friendly, open environment - Excellent benefits package and perks: free snacks, sports tickets, etc - A young company with lots of potential - Good for resume-building

      Cons

      - Below market salaries for entry-level and middle management - High turnover, even among veteran employees - Severe lack of communication between levels of management - Personnel decisions are generally handled unprofessionally - Inconsistent review process and infrequent performance "check-ins" - Unhealthy reliance on email communications vs. actual talking

      Viewing 6778 - 6780 of 6,843 Reviews
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      ReviewsWayfair reviews

      Glassdoor has 7,863 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.