Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Jul 30, 2010
Recommend
CEO approval
Business Outlook

Pros

CSN provides all employees a great deal of responsibility compared to similar jobs for similar pay/titles. Even at the ground level, our entry-level employees can affect the amounts of revenue generated or the relationships with vendors and partners. Each role offers a challenge; be it in developing the nuanced skills needed to grow the nature of their role, or in the fact that much of what we do is unique or new to the industry.

Cons

As CSN has grown, the employee dynamic has shifted from an "all hands on deck" to a "we need specialized SMEs" atmosphere. For tenured veterans, this often means less movement throughout the company; for new hires, this means entering a company that will ask you to master your role (which can take 1-2 years) before being considered ready for advancement or movement. While this is not inherently a "con", many employees enter the company thinking we are still operating at a smaller scale, only to find that we have shifted to a different strategy as result of our growth and goals.

2.0
Jul 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Very easy, work life balance is good (everyone gets up right at 5), did i mention it was easy, free snacks, really easy.

Cons

The pay is rediculous, i left to double my salary. You only get promoted if you are drinking buddies with the management. Very little opportunity to learn about the industry you work in. Raises are a joke, I laughed when i got mine (it was about $300).

4.0
Jun 10, 2010
Recommend
CEO approval
Business Outlook

Pros

I have to say that the 20+ snacks in the snack room was great. All you can eat. You are assigned to a team of 10-20 that focuses on a specific category. You become very knowledgeable about the products you sale to customers. At least once a month, your team will go out based on your team's pick. Each person get $20 from the company to eat & drink. Also, the Christmas party was wonderful. Can't say anything bad about the 6 hour open bar option and all you can eat food and desert. We had it at a fancy hotel near the pier. The people you work with are usually very nice. Your manager is very friendly and will always help you out. If you need to take a day off the next day with good justification, your manager is usually okay with it. You will definitely learn how the e-commerce business works, from suppliers via transport all the way to the front door of the customer. You will learn how to run a successful e-commerce company because the company is good at what they do. You also get a nice view of the city. Oh yea, you will get a chance to be in a raffle to go to the Celtic games, Bruin hockey game, symphonies, and ballets. Most important, there's numerous opportunities to move to other jobs/dept. like marketing, bus. intel, etc. BIG PLUS!

Cons

The pay is barely ok. But I have to say that the company is working to improve on their pay system. Base pay is about $30,000 per year from when you start out answering emails from customers. This is just their way to get you use to their system and how the business operates. After that, your manager will move you to handling phone calls from customers and your base pay will range between $27-$34K base on performance standing within your team. They will evaluate your base pay performance quarterly. Also, you will get bonuses per month between $200-$800 depending on your performance standing within you team. Bonuses is measured by how much profit you bring in. The competition on a scale of 1-10 is about 8.

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