Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Aug 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Culture - I think the company culture and the people here at Wayfair are hard to rival. The office is a very fun, supportive and collaborative place. Employees are generally young and open to making new friends. I look forward to seeing my coworkers every weekday and often on weekends. Responsibility - I was impressed by the amount of responsibility I was given immediately upon joining the company as a recent grad with essentially no work experience and no background in marketing. Though nerve-wracking at times, the amount of ownership you're given over your segment of the business provides for a great experience. It makes the work more engaging and gives you the opportunity to make decisions that will have a lasting impact on the company, especially during these early-mid stages. Emphasis on making data-driven decisions - By relying so heavily on quantitative analysis, the company opens itself up to contributions from people at all levels. Lack of experience and lack of tenure are not barriers to success. Rather, good ideas can come from anywhere so long as there's empirical support behind them.

Cons

Compensation - Base salaries are uncompetitive relative to those for similar positions at other companies. Unclear career progression - While the open-endedness of the Wayfair career path can be exciting at times, it can also be quite frustrating and anxiety-inducing. Given the company's fast growth and rapid headcount expansion, there are many people in roles that have not existed for long enough to have had someone else graduate from them. There are, therefore, many people whose next step is undefined. Management has done a poor job of giving employees, particularly in those positions, a sense of how and to where they can progress. After a while of being at Wayfair, it seems as though you're just expected to have faith that you'll be promoted to do something that you'll be interested in doing, though there's no model to look to in order to see how that works or when you can expect it. Lack of recognition - The company operates under the mantra "We're never done', which is great for productivity and growth, but which can also take a toll on moral. I find that Wayfair doesn't always do a good job of stopping to appreciate success or individuals' contributions.

5.0
Aug 10, 2012
Recommend
CEO approval
Business Outlook

Pros

The BI department pushes me each day to increase turnaround, learn more, and excel. If you have an idea that can help the business and can quantitatively prove its worth, you will get the green light.

Cons

There can be drawbacks to moving at breakneck speed in a bleeding edge industry. Pursuing one path only to have to pivot and focus elsewhere can be frustrating.

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Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.