Pros
I love my job at Wayfair. The environment is so positive. There is always some sort of activity (i.e., massages, drawings for sport event tickes) or food party (i.e., pod outings, potlucks, and donuts or cake that someone brings in) that is going on. The "snack wall" is always a favorite (i.e., cookies, crackers, chips, fresh fruit, nuts). The free soda, coffee, cocoa, flavor enhancers for water (i.e., Crystal Light, Hawaiian Punch) is great. There is things to do to decompress after challenging calls (i.e., ping pong, miniature golf, etc.) We play team games that keep us motivated (i.e., basketball, dart games, battleship). Management is completely approachable and listens to feedback, negative or positive and does something about it.
Cons
Not all the snacks (on the snack wall) are healthy. I would love more fresh veggies (they used to have carrots, but I rarely see them anymore) and low calorie options (100 calorie packs).