Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Sep 24, 2016

So many possibilities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Options to help our customers. Options for our departments. Options to grow and develop as a team and individual. Options for our customers. Customer-centered from the CEO to the frontline consultants. Management cares about the employees on a personal level.

Cons

I do not feel there are any cons to working at Wayfair. If you put the effort in, the return on your investment is awesome.

3.0
Aug 26, 2016

New but okay

Recommend
CEO approval
Business Outlook

Pros

Everyone willing to help

Cons

Not a lot of opportunities for growth

5.0
Aug 21, 2016

Great place to work.

Recommend
CEO approval
Business Outlook

Pros

I love Wayfair. This is a one of a kinda call center. The environment is great because there seems to be some sort of fun activity going on weekly, if not daily. Upper management allows for you to really think for yourself and what will work best for the customer. I would definitely recommend this company.

Cons

None. Really, this is an amazing place to be.

Viewing 6658 - 6660 of 6,849 Reviews

Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.